Our Culture
Drake Supermarkets vision is to be the number one independent retailer in the world. To achieve our vision we need the right people; people who are talented, passionate about what they do, innovative and committed to achieving results.
As part of our culture, we pursue a standard of excellence, maintain personal and professional integrity, are supportive of other and cooperate with others. We recognise there is a strong relationship between culture and performance and we are continuously working to improve on building an achievement culture – a culture that has seen our Net Profit after Tax grow.
Our particular focus is on our leaders who help achieve results and make Drake Supermarkets a great place to work. Successful leaders at Drake Supermarkets not only deliver consistently strong results, but they also deliver them in the right way. We are not just interested in what people deliver, but how they deliver. We know this is critical to our ability to plan for the future growth of our business.
We develop leaders in our business to:
- Provide clear direction and make people feel like they can make a difference
- Help create an achievement culture by developing united teams to make Drake Foodmarkets a great place to work
- Demonstrate a constructive style to help grow and develop others, as well as attract and retain great people.
- Deliver results for today and build a foundation for tomorrow
- Set stretching goals, hold people accountable and put in recognition programs or disciplinary processes to measure acheivment.
We expect our people to:
- Be passionate about Drake Supermarkets, our customers and fellow team members
- Care enough to get involved
- Recognise mistakes and learn from them and
- Deal with the hard issues up front
- It’s about doing what you say you’ll do and helping others.
Underpinning our vision are four principles that are key to building an achievement culture:
Acting with Integrity
- Do what we say we will with everyone, everyday
- Be a socially responsible member of the community
- We do not condone illegal or ethical breaches
- We say what needs to be said to the right person, in the right way
- We face reality by recognising mistakes when they happen, learning from them, and moving on
- We deal with the hard issues fast
Passion
Passion is very important and we expect all our people and all those joining Drake Supermarkets to be passionate about our business.
- We care about our people
- We care about our customers
- We care about achieving our goals
- We are passionate about the products within our stores
Acheiving Together
- We respect the work we do and we respect each other
- We are a champion team
- We are supportive of each other, inspiring and motivating each other to succeed
- We strive to build value adding relationships with all of our suppliers and contractors
Being Sociable
- We aim to leave people with a positive impression about Drake Supermarkets and themselves in all our dealings
- We embrace informality as we believe that it enhances the freedom of our people to achieve results
- We do not engage in activity which opposes sociability
- Face to face interaction is our first preference
- Social interaction is a way of life at Drake Supermarkets
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